Frequently Asked Questions

Have questions? We have answers.

Activation is instant. As soon as your payment is processed, you will receive an automated email with your login details and setup instructions. Usually within 1-5 minutes.
Yes, we offer a 7-day money-back guarantee for all our subscription plans. If you are not satisfied with our service, simply contact our support team for a full refund, no questions asked.
We support almost all devices including Smart TVs (Samsung, LG, Android TV), Firestick, Apple TV, PC/Mac, Smartphones (iOS/Android), Mag Boxes, Enigma2, and Roku.
Our standard single connection plan allows one active device at a time. However, we offer multi-room plans that support up to 3 simultaneous connections for a discounted price.
Yes, we provide both. You will receive an M3U playlist URL as well as Xtream Codes API login details (Server URL, Username, Password) to use with your favorite IPTV player apps.
Buffering is usually caused by internet connection issues. We recommend connecting via Ethernet cable instead of WiFi if possible, and restarting your router/modem. A minimum speed of 20Mbps is recommended for stable HD streaming.
Absolutely! We cover all major sporting events worldwide including Premier League, NFL, NBA, UFC, Formula 1, Champions League, and much more in FHD/4K quality.
Our service is secure and private, so a VPN is generally not required. However, if your ISP blocks IPTV traffic, using a VPN can solve connection issues. Our service is VPN-friendly.